b33k Privacy Policy
Learn in detail how your personal information is collected, used, and protected on the b33k platform — we place the highest importance on your privacy.
SSL Encryption
All your information is kept secure through SSL encryption technology and is not accessible to third parties.
Data Protection
We never sell or transfer your personal information to third parties.
Transparent Policy
We have explained clearly and transparently in this policy what information is collected and how it is used.
Your Control
You can request to view, correct, or delete your stored information at any time.
1. Introduction & Scope
This privacy policy applies to the b33k platform and all its services. It takes effect when you register on b33k, log in, participate in any game, or browse our website. This policy has been drafted in accordance with applicable laws and regulations of Bangladesh.
b33k, as a safe and reliable online entertainment platform, places the highest priority on your privacy. By reading this policy, you will learn what types of information we collect, why we collect it, how we store it, and in what circumstances it may be shared. Your continued use of the service means you have accepted the terms of this policy.
2. Information We Collect
b33k collects two types of information from various sources — information you provide directly, and information collected automatically through your use of the service.
2.1 Information You Provide
During registration and account management, you provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password and security questions
- Payment-related information — such as bKash, Nagad, Rocket, or Upay account details
- A copy of your national identity card or passport for identity verification (where applicable)
2.2 Automatically Collected Information
When you use our platform, the following information is collected automatically:
- Device type, operating system, and browser information
- IP address and location data
- Session duration and browsing behaviour
- Gaming history and transaction records
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases, information may be received from trusted third-party service providers for the purpose of identity verification or fraud prevention. This information is used only for specific legitimate purposes.
3. Purpose of Data Use
b33k uses your information for the following legitimate purposes:
- Account Management: To create, maintain, and verify your account
- Age Verification: To confirm that you are at least 21 years old, as b33k is only for users aged 21 and above
- Payment Processing: To securely complete deposit and withdrawal transactions
- Customer Support: To resolve your issues and answer your questions
- Security & Fraud Prevention: To prevent unauthorised access and fraudulent activity
- Platform Improvement: To analyse user experience and improve service quality
- Responsible Gaming: To identify unusual gaming behaviour and provide necessary support
- Legal Obligations: To comply with applicable laws and regulations
4. Data Storage & Security
b33k adopts industry-standard technical and administrative measures to ensure the security of your information.
4.1 Technical Security Measures
- SSL/TLS Encryption: All data exchanged between you and our servers takes place over an encrypted connection
- Data Encryption: Sensitive information is stored on servers in encrypted form
- Firewall & Access Controls: Only authorised personnel have access to specific data
- Regular Security Audits: Systems are regularly tested to identify potential vulnerabilities
4.2 Data Retention Period
Information is retained for as long as your account is active and for as long as necessary to fulfil legal obligations thereafter. Transaction records are kept for the period prescribed by financial regulations. Once that period expires, data is securely deleted or anonymised.
5. Sharing Information with Third Parties
b33k does not sell your personal information to any third party. However, information may be shared in the following limited and legitimate circumstances:
- Payment Processing: Information necessary to complete transactions via bKash, Nagad, Rocket, or Upay is shared with these payment service providers
- Identity Verification Services: With trusted third-party providers to confirm age and identity
- IT & Hosting: With trusted technology partners for secure server operations, under strict confidentiality agreements
- Legal Obligations: Upon a lawful request from a competent authority under applicable laws of Bangladesh
- Fraud Prevention: With appropriate authorities for investigating money laundering or fraudulent activity
In each of the above cases, the relevant third party is contractually bound to comply with our privacy standards. They may use the information only for the specified purpose and only to the extent necessary.
6. Cookies & Tracking Technologies
The b33k website uses cookies and similar technologies. These are small data files stored in your browser that help make our service more effective.
6.1 Types of Cookies
- Essential Cookies: These cookies are essential for keeping your login session active and ensuring core functionality
- Preference Cookies: Used to remember your preferences, such as language selection
- Analytics Cookies: Help improve the service by analysing patterns of platform use
- Security Cookies: Help prevent fraudulent activity and cyber attacks
6.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may affect some core functionality of the platform.
7. Your Rights
As a user of the b33k platform, you have the following rights:
- Right to Access: You have the right to know what information we hold about you. You can receive a copy of this information by making a written request.
- Right to Rectification: If the information stored about you is incorrect or incomplete, you can request that it be corrected.
- Right to Erasure: In certain circumstances, you can request that your information be deleted. However, some information may not be possible to delete due to legal obligations.
- Data Portability: You can receive the information stored about you in a commonly used format.
- Right to Object: You can object to the processing of your information for specific purposes.
To exercise these rights, email us at [email protected]. We will process your request as quickly as possible.
8. Privacy of Minors
b33k is a platform for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration.
If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
9. International Data Transfers
Your information may be stored on servers located outside Bangladesh. In such cases, we ensure that the transferred information remains protected in accordance with this privacy policy and applicable international standards.
All third parties that transfer data are contractually bound to comply with our privacy standards and maintain appropriate security measures to protect the information.
10. Policy Changes & Contact
b33k reserves the right to update this privacy policy due to business changes, the addition of new services, or legal changes. For significant changes, we will post a notice on the platform.
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact our support team:
- Email: [email protected]
- Live Chat: 24/7 through our platform
b33k is always respectful of your privacy and is committed to fulfilling any legitimate request you make in an appropriate manner.
Contact us to learn more or for assistance
Your privacy is protected on the b33k safe and reliable platform. Our 24/7 support team is always ready to respond in Bengali and English.